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4 Responses to "Contact US"

  1. I have never had as many problems getting a printer to work correctly, setup, stay connected or have usable drivers as with this ET-2650. My mac computers automatically see drivers for EcoTank printers through the 2550 series, but none for the 2650. I have REPEATEDLY downloaded drivers for all of my computers and had "Incomplete" installation issues or nothing at all. This is seriously aggravating. What is the problem!?!?!?

    1. Trying to install the file recommended drivers and utilities Combo Package Installer for Epson ET-2650, if still troubled you should Contact to↓

      Phone : (562) 276-4382
      Hours : Monday – Friday 6 am – 8 pm (PT), Saturday 7 am – 4 pm (PT)

  2. I cannot get scanner in my Espon XP420 to connect to my new MacBook Pro (running Sierra 10.12.4). Printing function operates fine but scanner tells me it cannot communicate with computer? "Communication Error. Connect to computer". Connection is via USB with USB-C adaptor into my brand new 15" MacBookPro.
    I have downloaded the software from your website as per your instructions and printing function is fine.
    Please advise.
    Kind regards,
    Chris Malcolm

  3. When downloading Epson XP-420 Drivers and Utilities Combo Package Only available Items:
    Printer Driver v9.81
    ICA Scanner Driver v5.8.6
    Epson Easy Photo Scan v1.0.11
    Epson Event Manager v2.51.32
    Epson Software Updater v2.2.1
    Network Installer

    Maybe you should like instructions below:

    Problem Resolution
    Install Epson XP-420 Scanner Driver and EPSON Scan Utility v4.0.1.1 (HERE) [Also Support XP-424]

    To scan using the product's control panel, you must also download and install the Epson Event Manager v2.51.44 (HERE) after installing this file.

    If you're scanning Epson XP-420 over a network from Mac:
    → first open the Applications folder
    → click Epson Software
    → click EPSON Scan Settings
    → Make sure the Connection setting is set to Network
    → then click the Test button.

    If this does not resolve, then You need to (Live Chat)
    Monday - Friday: 08:00 AM - 05:00 PM PDT
    Saturday - Sunday: Closed